Customer Service & Sales
Develop the communication, customer care and sales skills needed to deliver excellent service across a wide range of industries.
Our Level 3 Diploma in Customer Service & Sales qualifications help learners build confidence when working with customers, solving problems, promoting products and representing organisations professionally.
Available Programs
Diploma in Sales
- Sales techniques
- Customer engagement
- Negotiation
- Professional relationships
- Business awareness
Diploma in Advice & Guidance
- Guidance techniques
- Communication
- Information sharing
- Professional practice